Teams and Walkers

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FAQ

Sample Event


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Cancellation Policy / Virtual Format (if needed)

If the event needs to switch to a Virtual format due to city, state and or CDC guidelines, what will this look like?
What is the PAWS 5K's cancellation policy (bad weather, can no longer attend, etc.)?

COVID / Illness Policy

What should I do if I'm feeling ill/have symptoms of COVID-19?

Tips for your pets

May I bring more than one dog?
What type of leash should I bring?
Are dog strollers/wagons allowed?
I run with my dog on a regular basis, may I run with him/her at the PAWS 5K?
May I bring my cat if I keep him/her in a stroller/carrying case?

Registration and Fundraising

What is the registration fee for? Does it count towards my fundraising?
Do I need to register children? What if they are in a stroller and won't be walking?
How do I register my children / family members?
Do I need to pay a registration fee for my dog(s)?
What should I do with check / money order donations? How do I get these on my page?
What can I do if a check is written out to me personally?
Can I mail in a cash donation?
A donor is requesting a Tax ID number; what is that and how can I get it?
How do I see who donated to me? What if I still cannot see a donor, how can I get their information to thank them?
One of my friends/family members made a donation to my team instead of me (or vice versa). How can I get this moved?
Why am I receiving emails telling me that I've received a donation?
I applied for a matching gift from my company, when will I see this on my page?
I'm applying for a matching gift and I need PAWS Chicago to verify and/or complete part of the application. How do I do this?
I am doing a Facebook Fundraiser for PAWS Chicago, how come I am not seeing that on my page?

Donate FAQs

Where should I mail donation checks?
Who should I make my check out to?
How do I find a participant's personal fundraising webpage?
How quickly can I expect a donation to post to a participant's fundraising account?
Are donations tax-deductible?
For overseas donations made online with a credit card, will the amount entered be in U.S. dollars?
Do all donors who mail their donations receive a receipt? What about those who make their donations online?
What is PAWS Chicago's Tax ID number?

Website FAQs

Please visit our main event page to download a copy of our Website Guide, which reviews how to register children, setting up your fundraising page, and more features!
What is my personal page URL?
I registered as an individual, but I want to start a team. How do I do this?
I registered myself but now I see that my friend/relative started a team. How do I get moved to that team?
How do I email my team from my page?

Misc

Are dogs allowed on the run route?
Are strollers / wagons allowed?
Is the event handicapped accessible?
If I am unable to attend the event will my shirt be mailed to me?